Care Instructions

GelPro Elite Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS MAY VOID THE LIMITED WARRANTY.

After unpacking your GelPro® Mat, you may notice small wrinkles on the outside edges of the mat and possibly some on the top surface. These are normal and should disappear within 48 hours of placing the mat on a flat surface. Your mat requires a minimum of care, but certain activities should be avoided to increase the usable life of the product.

DO NOT stand on the mat in "stiletto" type high heel shoes. These sharp heels can potentially damage the surface of the mat.

DO NOT ALLOW WATER/MOISTURE TO BECOME TRAPPED UNDER YOUR GELPRO® MAT.

DO NOT THE BOTTOM SURFACE OF GELPRO® MATS CAN ABSORB LIQUIDS. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid may cause mold/mildew and/or damage to your mat and some types of flooring surfaces. You should check under your mat(s) periodically. If you have an issue within the first few months, we will refund your purchase price. We recommend that you contact your flooring provider/installer to determine if your flooring material may interact with our product. The bottom surface of your GelPro® mat is constructed with a non-slip polyurethane material.

Only use a mild soap and water to clean the top and bottom of the mat.

DO NOT scrub the bottom of the mat or you could damage the surface. When cleaning the bottom, only lightly wipe the surface with a cloth or paper towel.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT clean with any substance or product other than water, mild soap and a damp sponge or cloth.

DO NOT use any household cleaners (other than mild dish washing soap) such as, but not limited to, window cleaners, floor cleaners, polishes or all-purpose cleaners.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage your mat.

DO NOT store or pack the mat rolled.

DO NOT fold the mat as this can cause permanent creases.

DO NOT use the mat in wet environments or step on the mat with wet feet. The GelPro® mat is not intended for use in wet areas. Depending on the finish of your mat, the surface of the mat may be slippery when your feet are wet.

IF PURCHASED FROM A RETAIL LOCATION: Please contact Let’s Gel, Inc. directly by emailing us at support@gelpro.com, or by calling toll free 1-866-GEL-MATS (435-6287).

IF PURCHASED DIRECTLY FROM WWW.GELPRO.COM: If you are not satisfied with this product you may return it for a refund or replacement within the first 30 days from the date of delivery. There will be a $15 restocking fee per mat on all returns. Purchaser is responsible for all shipping charges for returns and replacements not attributable to warranted defects or mis-shipment on the part of Let’s Gel, Inc. Prior to returning the product; you must email us at support@gelpro.com to obtain an RMA (Return Material Authorization). Please be sure to include your return contact information.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE GELPRO® MAT CREATES A RAISED STANDING SURFACE WITH ITS COMFORTABLE SOFT GEL LAYER. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS.


Original GelPro Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS MAY VOID THE LIMITED WARRANTY.

After unpacking your GelPro® Mat, you may notice small wrinkles on the outside edges of the mat and possibly some on the top surface. These are normal and should disappear within 48 hours of placing the mat on a flat surface. Your mat requires a minimum of care, but certain activities should be avoided to increase the usable life of the product.

DO NOT stand on the mat in "stiletto" type high heel shoes. These sharp heels can potentially damage the surface of the mat.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT clean with any substance or product other than water and a damp sponge or cloth. If you have a sticky or greasy spill you may use a mild soap (such as dish washing detergent) and water with a damp sponge or cloth. Do not use any other household cleansers such as, but not limited to, window cleaners, floor cleaners, polishes, or all purpose cleaners.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage your mat.

DO NOT store or pack the mat rolled with the bottom side out. This can create permanent wrinkles and uneven surfaces.

DO NOT fold the mat as this can cause permanent creases.

DO NOT use the mat in wet environments or step on the mat with wet feet. The GelPro® Mat is not intended for use in wet areas. Depending on the finish of your mat, the surface of the mat may be slippery when your feet are wet.

DO NOT allow water/liquid to become trapped under the GelPro® Mat. GelPro® Mats are waterproof; therefore, if any moisture/liquid becomes trapped under a mat, it will not dry and must be removed as soon as possible. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid trapped under the GelPro Mat may cause mold/mildew and/or damage to your mat and some types of flooring surfaces.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE GELPRO® MAT CREATES A RAISED STANDING SURFACE WITH ITS COMFORTABLE SOFT GEL LAYER. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS.


GelPro Plush Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS MAY VOID THE LIMITED WARRANTY.

DO NOT stand on the mat in "stiletto" type high heel shoes. These sharp heels can potentially damage the surface of the mat.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT clean with any substance or product other than water and a damp sponge or cloth. If you have a sticky or greasy spill you may use a mild soap (such as dish washing detergent) and water with a damp sponge or cloth. Do not use any other household cleansers such as, but not limited to, window cleaners, floor cleaners, polishes, or all purpose cleaners.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage your mat.

DO NOT fold the mat as this can cause permanent creases.

DO NOT store or pack the mat rolled with the bottom side out. This can create permanent wrinkles and uneven surfaces.

DO NOT use the mat in wet environments or step on the mat with wet feet. The GelPro® Mat is not intended for use in wet areas. Depending on the finish of your mat, the surface of the mat may be slippery when your feet are wet.

DO NOT allow water/liquid to become trapped under the mat. Our mats are waterproof; therefore, if any moisture/liquid becomes trapped under a mat, it will not dry and must be removed as soon as possible. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid trapped under the mat may cause mold/mildew and/or damage to your mat and some types of flooring surfaces.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE GELPRO® MAT CREATES A RAISED STANDING SURFACE WITH ITS COMFORTABLE SOFT GEL LAYER. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS.


NewLife Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS MAY VOID THE LIMITED WARRANTY.

DO NOT stand on the mat in “stiletto” type high-heeled shoes. These sharp heels can potentially damage the surface of the mat.

DO NOT store or pack the mat rolled with the bottom side out. This can create permanent wrinkles and uneven surfaces.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT ALLOW WATER/MOISTURE TO BECOME TRAPPED UNDER YOUR NEWLIFE MAT. Moisture or liquid that becomes trapped under your mat may not dry and must be removed as soon as possible to avoid damage to your flooring. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid may cause mold/mildew and/or damage to your mat and some types of flooring surfaces. You should check under your mat(s) periodically. If you have an issue within the first few months, we will refund your purchase price. We recommend that you contact your flooring provider/installer to determine if your flooring material may interact with our product. NewLife™ mats are made with a polyurethane bio-foam material.

DO NOT clean with any substance or product other than water, mild soap and a damp sponge or cloth.

DO NOT use any household cleaners (other than mild dish washing soap) such as, but not limited to, window cleaners, floor cleaners, polishes or all-purpose cleaners.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage the mat.

DO NOT fold the mat as this can cause permanent damage.

DO NOT place furniture on mat. Permanent indentions on mat may occur.

DO NOT use the mat in wet environments or step on the mat with wet feet. The NewLife™ Mat is not intended for use in wet areas. The surface of the mat may be slippery when your feet are wet.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE NEWLIFE MAT CREATES A RAISED STANDING SURFACE. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS. IN ADDITION, ANY WET SURFACE MAY BE SLIPPERY. DO NOT USE THE MAT IN WET ENVIRONMENTS OR STEP ON THE MAT WITH WET FEET. THE NEWLIFE™ MAT IS NOT INTENDED FOR USE IN WET ENVIRONMENTS.


NewLife Eco-Pro & Yellow Stripe Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS WILL VOID YOUR WARRANTY.

After unpacking your mat, you may notice small wrinkles on the outside edges of the mat and possibly some on the top surface. These are normal and should disappear within 48 hours of placing the mat on a flat surface. Your mat requires a minimum of care, but certain activities should be avoided to increase the usable life of the product.

DO NOT stand on the mat in “stiletto” type high-heeled shoes. These sharp heels can potentially damage the surface of the mat.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT ALLOW WATER/MOISTURE TO BECOME TRAPPED UNDER YOUR NEWLIFE MAT. Only use on dry floors. Moisture or liquid that becomes trapped under your mat may not dry and must be removed as soon as possible to avoid damage to your flooring. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid may cause mold/mildew and/or damage to your mat and some types of flooring surfaces.

CHECK under your mat(s) periodically. We recommend that you contact your flooring provider/installer to determine if your flooring material may interact with our product. NewLife® Eco-Pro Mats are made with a polyurethane bio-foam material.

Clean your NewLife® Eco-Pro mat with water, mild soap and a damp sponge, cloth or mop. You may use general purpose floor or kitchen cleaners such as 409 or mild dish-washing soap to clean your mat. DO NOT USE any cleaning product containing acetone, alcohol, bleach or ammonia on your mat. These cleaning agents will VOID YOUR WARRANTY and DAMAGE YOUR MAT.

For in-hospital environments, NewLife™ Eco-Pro Mats may be cleaned with a low-level, hospital grade disinfectant cleaner which kills blood-borne pathogens. We recommend using 3M™ or Ecolab® HB Quat Disinfectant Cleaner, diluted and dispensed as prescribed in the cleaner’s general use directions, or a cleaning agent similar in composition. You can also use BioKleen and accelerated hydrogen peroxide.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air to clean the mat as they could damage the mat.

DO NOT CLEAN your mat in a dishwasher or any type of commercial washer.

DO NOT store or pack the mat rolled with the bottom side out. This can create permanent wrinkles and uneven surfaces.

DO NOT fold the mat as this can cause permanent damage.

DO NOT place furniture or equipment on mat. Permanent indentions on mat may occur.

DO NOT use the mat in wet environments or step on the mat with wet feet. The NewLife™ Eco-Pro is not intended for use in wet areas. The surface of the mat may be slippery when your feet are wet.


GelPro Medical Mat Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS WILL VOID YOUR WARRANTY.

After unpacking your mat, you may notice small wrinkles on the outside edges of the mat and possibly some on the top surface. These are normal and should disappear within 48 hours of placing the mat on a flat surface. Your mat requires a minimum of care, but certain activities should be avoided to increase the usable life of the product.

For non-hospital environments, clean with water and a damp sponge or cloth. If you have a sticky or greasy spill you may use a mild soap (such as dish washing detergent) and water with a damp sponge or cloth. Do not use any other household cleansers such as, but not limited to, window cleaners, floor cleaners, polishes, or all-purpose cleaners.

For in-hospital environments, GelPro® Medical Mats may be cleaned with a low-level, hospital grade disinfectant cleaner which kills blood-borne pathogens. We recommend using 3M™ or Ecolab® HB Quat Disinfectant Cleaner, diluted and dispensed as prescribed in the cleaner’s general use directions, or a cleaning agent similar in composition.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage the mat.

DO NOT fold the mat as this can cause permanent damage.

DO NOT use the mat in wet environments or step on the mat with wet feet. The GelPro® Medical Mat is not intended for use in wet areas. The surface of the mat may be slippery when your feet are wet.

DO NOT place furniture or equipment on the GelPro® Medical Mat. Permanent indentions on mat may occur.

DO NOT allow water/liquid to become trapped under the GelPro® Medical Mat. If any moisture/liquid becomes trapped under a GelPro® Medical Mat, it may not dry and, therefore, it should be removed as soon as possible. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid trapped under the GelPro® Medical Mat may cause mold/mildew and/or damage to your mat and some types of flooring surfaces.

IF PURCHASED FROM A DISTRIBUTOR OR RESELLER: Please contact the place of purchase for their return policy. If you feel you have a defective mat, please contact Let’s Gel, Inc. directly by emailing us at customerservice@letsgel.com, or by calling toll free 1-866-GEL-MATS (435-6287). IF PURCHASED DIRECTLY FROM WWW.GELPROMEDICAL.COM: If you are not satisfied with this product you may return the unopened product for a refund or replacement within the first 30 days from the date of delivery. There will be a $15 restocking fee per mat on all returns. Purchaser is responsible for all shipping charges for returns and replacements not attributable to warranted defects or mis-shipment on the part of Let’s Gel, Inc. Prior to returning the product, you must email us at customerservice@letsgel.com to obtain a RMA (Return Material Authorization). Please be sure to include your return contact information.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE GELPRO® MAT CREATES A RAISED STANDING SURFACE WITH ITS COMFORTABLE SOFT GEL LAYER. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS.


Designer Comfort Mat Care Instructions

To care for your NewLife Designer Comfort Mat, follow these simple instructions:

Sharp objects, wheels or high heels can damage your mat. DO NOT stand on the mat in "stiletto" type high heel shoes. DO NOT place furniture or equipment on mat. Permanent indentions on mat may occur.

DO NOT clean with a power vacuum cleaner. The high speed rotating brush can damage the surface of the mat.

Clean your Designer Comfort Mat with warm water, mild soap and a damp sponge or cloth. Do not use window cleaners, floor cleaners, polishes, or all purpose cleaners.

DO NOT ALLOW WATER/MOISTURE TO BECOME TRAPPED UNDER YOUR DESIGNER COMFORT MAT. Moisture or liquid that becomes trapped under your mat may not dry and must be removed as soon as possible to avoid damage to your flooring. When mopping your floor, please ensure that your floor has completely dried before replacing the mat. Prolonged exposure to moisture/liquid may cause mold/mildew and/or damage to your mat and some types of flooring surfaces.

DO NOT use hot water extraction, steam cleaning, or high pressure water/air, as they could damage your mat.

DO NOT fold the mat as this can cause permanent creases.

DO NOT use the mat in wet environments or step on the mat with wet feet. It is not intended for use in wet areas. The surface of the mat may be slippery when your feet are wet.

ALL AREA RUGS AND FLOOR MATS CREATE RAISED SURFACES WHEN PLACED ON YOUR FLOOR FOR USE. THE NEWLIFE DESIGNER COMFORT MAT CREATES A RAISED STANDING SURFACE. ANY RAISED SURFACE COULD BE A TRIP HAZARD, AND CARE SHOULD BE TAKEN WHILE STEPPING ON, OVER, OR OFF OF AREA RUGS AND FLOOR MATS.


GelPro Perfect Placemats™ Care Instructions

FAILURE TO FOLLOW CARE INSTRUCTIONS MAY VOID THE LIMITED WARRANTY.

Your Perfect Placemats™ require a minimum of care, but certain activities should be avoided to increase the usable life of the product.

DO NOT clean with any substance or product other than water and a damp sponge or cloth. If you have a sticky or greasy spill you may use a mild soap (such as dish washing detergent) and water with a damp sponge or cloth. Do not use any other household cleansers such as, but not limited to, window cleaners or all purpose cleaners.

DO NOT use steam cleaning, or high pressure water/air, as they could damage your Perfect Placemats™.

DO NOT machine wash.

DO NOT fold the Perfect Placemats™ as this can cause permanent creases.

DO NOT allow water/liquid to become trapped under Perfect Placemats™. Perfect Placemats™ are waterproof; therefore, if any moisture/liquid becomes trapped under a them, it will not dry. The placemat should be removed as soon as possible. When cleaning your table, please ensure that the tabletop has completely dried before replacing the Perfect Placemats™. Prolonged exposure to moisture/liquid may cause mold/mildew and/or damage to some types of furniture surfaces.

CAUTION: Using the Perfect Placemats™ for extended periods on lacquered or varnished finishes should be avoided as finish damage could occur. If your furniture finish is lacquer (sometimes found on antiques and refinished tables) we recommend removing the Perfect Placemats™ after your meal service is complete.