Our mattresses are made in North Carolina, USA.
Our mattresses are made from ultra-premium high-density foams that are above industry norms for density.
Our mattresses do not contain flame retardants.
All of our foams are CertiPUR-US (www.certipur.us) and you can find more specific details on their website.In addition to being CertiPUR-US, we assemble and cure all cores for 24-48 hours before assembly and shipping.This curing period allows the foams to breathe and set before final assembly. That being said they may have an initial “new” smell out of the box.
Great news! Shipping is free for residents in the contiguous U.S! Some handling fees will apply for residents of Alaska and Hawaii.
We do not ship our mattresses to Canada or Internationally at this time
We ship via Fedex
Our orders will be processed in 2 business days.
The packaged dimensions and weights are:
The minimum trial period is 45 days before you can process a return and the maximum trial period is 100 days before you can return or exchange.
We offer a hassle-free Money Back Guarantee. When your NuSeason mattress arrives you have a risk-free 100 nights to sleep on it.If you decide your NuSeason mattress isn’t right for you, email email@example.com or call toll free 1-877-435-2433 and we will send you a return email with instructionson how to remove the product from your home and donate it to a local charity.Once your mattress is donated, send us a scanned or photograph copy of your donation receipt via e-mail and we’ll process your refund in full.It really is that simple. You can contact our customer experience team 24/7 via e-mail: firstname.lastname@example.org or by phone: 877-435-2433 Mon. thru Fri. 8 am to 5 pm CST.
The warranty on our mattresses is 10 years. The warranty includes the mattress only and not the outer cover.
The mattress can be placed directly on a floor or on a proper foundation or platform bed. For King and Queens placed on a foundation or bedframe we recommend center support.
There are no weight restrictions or limits.
A mattress should be stored flat in a dry environment or a climate controlled storage space. Mattress storage bags and/or boxes can be found at most U-Haul locations or online.